Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Get in Touch with Our Flower Shop for Personalized Service and Support Today!
✓ Receive expert advice on flower arrangements and care.
✓ Enjoy prompt responses to all your inquiries and requests.
Contact Us Process
1
To initiate your inquiry, please fill out the contact form with your name, email, and message. This allows us to understand your needs better and respond promptly.
2
Once your form is submitted, our customer service team will review your inquiry. You can expect a confirmation email acknowledging receipt of your message shortly after submission.
3
Our team will then assess your request and gather any necessary information to provide you with a comprehensive response tailored to your needs.
4
You will receive a detailed reply from our customer service team, addressing your inquiry and providing any additional information or assistance you may require.
5
Finally, if you have further questions or need additional support, feel free to reach out again. We are here to help you with all your flower shop needs.